CBI

What is a Competency Based Interview?

Recruitment professionals believe that the best way to distinguish a candidate's potential future performance is to find out about examples of past performance.

A Competency Based Interview is therefore structured in the form of open-ended questions relating to such situations and experiences.

Competency based questions or competency questions are interview questions that require candidates to provide real life examples as the basis of their answers. Candidates should not talk in broad terms, be too general or use their imagination when replying to interviewers.

This can include questions regarding actual situations where you resolved conflict, worked in a team, handled a pressurised situation or motivated your colleagues.

In order to prepare for these types of questions, think of examples in a work related environment such as conflict, leadership, pressure, win-win situations, planning and organising, innovation, target driven, assertiveness, motivation, communication, and team work.

Prepare for these questions by thinking of a similar scenario, in which you have been, and answer the question by referring to the action you took and the outcome of this particular action.

Examples of key competencies interviewers ask about are: Teamwork, Responsibility, Decision Making, Communication, Leadership, Commitment to Career, Planning and Organising; Target Driven; Assertiveness, etc.

Tips for answering Competency Based Interview questions:

When answering competency questions you can give examples from work, study or personal life, but make sure you give a wide variety of examples and a different example to answer each question.

Don't go into too much background detail when answering competency questions. Your interviewer only wants to know about your past behaviours. Further detail is redundant.

Stick to the following structure in answering:
  • Broad outline of situation - What happened?
  • What did you do to contribute or resolve?
  • What was the outcome?
Make sure your answers and examples you use are the most relevant to the questions asked, rather than the most impressive or elaborate.

Don't make your answers up! Your interviewer will find this very easy to spot. It is easier to repeat the truth than a lie.

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